# AI Business Automation Specialist Certificate Programme

https://akdenizkariyer.com/en/egitim/yapay-zeka-is-otomasyonu-uzmanligi-sertifika-programi

A **60-hour** professional development programme focused on turning recurring tasks into traceable digital workflows with appropriate human approval.

### From process analysis to a working prototype

Explore process analysis, mapping and automation planning alongside no-code/low-code tools, prompt design, APIs and webhooks. The planned curriculum includes n8n, Make, Zapier and Microsoft Power Automate applications.

### Work with business scenarios

Examples include classifying enquiries and creating CRM records, drafting email responses, extracting invoice and quotation data, connecting spreadsheets and preparing reports. Consider suitable workflows in HR, sales, finance and operations.

### Keep appropriate control

Access limits, audit records, privacy, output validation, safe stopping and error handling are included. Human review for sensitive financial actions and customer communication is addressed. The final project aims to produce an automation prototype for a business process.

Duration (minutes): 3600
Programme fee: 8,000.00 TRY
- Identify business processes suitable for automation
- Automate recurring office and operations tasks
- Build AI-assisted enquiry and follow-up workflows
- Analyse and classify incoming email and prepare response drafts
- Connect CRM systems to sales follow-up workflows
- Create data flows between spreadsheets and databases
- Design workflows for invoices, quotations, contracts and documents
- Support HR and employee administration with digital workflows
- Build automated reporting and notification systems
- Apply AI to data classification, summarisation and decision support
- Connect software using APIs and webhooks
- Evaluate automation security, performance and errors
- Contribute practical support to digital transformation projects

Audience: Computer, software and industrial engineers; managers and entrepreneurs; HR, sales, marketing, CRM, finance and accounting staff; data and business analysts; digital transformation, quality and process specialists; logistics and supply-chain staff; e-commerce operations; developers and IT professionals; administrative staff; education technology practitioners; consultants; university students and graduates; and adults developing AI automation skills.
- Introduction to AI Business Automation (240 min)
How AI, business automation and digital workflows fit together.
- Business Process Analysis, Mapping and Automation Planning (300 min)
Identifying suitable processes and mapping their workflows.
- Prompt Engineering and AI in Automation (300 min)
Defining tasks, context and output formats for automated work.
- n8n, Make, Zapier and Power Automate Applications (480 min)
No-code and low-code workflows connecting different applications.
- Email, CRM, Forms and Business Workflow Automation (480 min)
Business processes from enquiries and CRM records to follow-up and notifications.
- APIs, Webhooks and Software Integration (360 min)
Controlled data and action connections between applications.
- AI-assisted Document Processing, Data Analysis and Reporting (360 min)
Extracting, classifying, summarising and reporting document data.
- Human Approval, Personal Data, Security and Automation Ethics (300 min)
Access limits, personal data, audit records and human approval for sensitive actions.
- Automation Testing, Error Handling and Performance Measurement (300 min)
Detecting errors, stopping safely and evaluating workflow performance.
- Practical AI Business Automation and Final Project (480 min)
An automation prototype for a business process and evaluation of its results.
Certificate eligibility depends on programme completion and assessment requirements.

## Career opportunities
### Potential work areas

- **AI Business Automation Specialist**: Improve business processes with AI-assisted automation.
- **Business Automation Practitioner**: Design and implement business automation projects.
- **Business Process Automation Specialist**: Automate recurring operational tasks.
- **RPA Implementation Specialist**: Contribute to robotic process automation projects.
- **No-code Automation Developer**: Build workflows and integrations without extensive coding.
- **CRM Automation Specialist**: Automate customer records, follow-up, reminders and sales activities.
- **Digital Transformation Specialist**: Contribute to digitalisation and process improvement.
- **AI Integration Specialist**: Connect software with AI-assisted systems.
- **Business Analyst**: Identify inefficient processes and develop solutions.
- **Automation Project Coordinator**: Support implementation and tracking of automation projects.
- **Independent AI Automation Consultant**: Provide automation services within your competence.

### Institutions and projects

Software and AI companies, technology parks, manufacturing and industrial facilities, banking and finance, e-commerce, marketing agencies, HR and consultancy, insurance, logistics, education technology, CRM/ERP providers, healthcare IT and administration, digital transformation departments and independent automation consultancies.

Roles and titles depend on existing education, experience, technical competence and the relevant organisation’s requirements. This is professional development training; employment and a particular income are not guaranteed.

## Certificates and fee
Participants who successfully complete the programme receive an **international certificate**. Acceptance depends on the requirements of the receiving organisation.

### How long is the programme?
The programme totals 60 hours across 10 curriculum modules.

### What will I create by the end?
The final project aims to produce a controlled business automation prototype.

### Who can join?
Computer, software and industrial engineers; managers and entrepreneurs; HR, sales, marketing, CRM, finance and accounting staff; data and business analysts; digital transformation, quality and process specialists; logistics and supply-chain staff; e-commerce operations; developers and IT professionals; administrative staff; education technology practitioners; consultants; university students and graduates; and adults developing AI automation skills.

### Is a software or engineering degree required?
The programme addresses different professional backgrounds. Basic computer skills help with introductory work; programming is useful for APIs, automation and advanced applications.

### Which skills does it develop?
Key outcomes include identify business processes suitable for automation; automate recurring office and operations tasks; build AI-assisted enquiry and follow-up workflows.

### Is there a final project?
Yes. The curriculum includes a practical final project and evaluation.

### What certificate is provided?
Participants who successfully complete the programme receive an **international certificate**. Acceptance depends on the requirements of the receiving organisation.

### How are tool accounts and API use arranged?
Required accounts and any subscription or API usage conditions are clarified before enrolment.

### Are jobs or specific earnings guaranteed?
No. This is professional development. Roles depend on existing education, experience, technical competence and organisational requirements.

### Which automation tools are covered?
The curriculum includes n8n, Make, Zapier and Microsoft Power Automate applications.

### Does it cover CRM and email automation?
Yes. Scenarios cover enquiries, classification, CRM records, follow-up, notifications and email response drafts.

### How are automation errors addressed?
The programme covers access limits, audit records, error checks, safe stopping and human approval for sensitive actions.

Programme information: https://akdenizkariyer.com/en/iletisim